FAQS
Tel: 877-45-44-33
E-Mail: shop@store.uk
20 Margaret St, London
Great Britain, 3NM98-LK
Free standard shipping
on all orders in New York
Support forum provide
for over 24h, every day.
ORDER FaQs
When can I expect my order to ship?
All orders ship within 3-4 weeks.
What is the return policy?
We accept returns on all non-personalized items within 7 days of delivery. Please feel free to message us with any questions or concerns about your order and we will do our best to work through it with you.
What is the cancellation policy?
We only accept cancellations within 48hrs of purchase.
How will I know when my order ships?
You will receive an email with tracking information as soon as your items ship. Most orders made within the US will ship via UPS. International orders will ship via USPS.
Where is everything made?
Everything is made in Powell Ohio. All items are handmade, painted, stained and finished on site by Lauren. If you are located in the Columbus area we offer free delivery within a 10 mile radius of Powell. Enter code: "FREEDELIVERY" at checkout.
What kind of wood is used?
All of our wood comes from local Ohio sawmills. All items in our shop are made from Poplar, a durable hardwood that can have a beautiful white, yellow, green or purple colored wood grain and accepts stain or paint well.
How do signs and shelves hang?
All hanging hardware is included. We also provide instructions for ledge shelves and basketball hoops.
Want to collaborate?
Let’s do it! Email Info@thelocalgrainco.com
Do you offer gift cards?
Yes! We are happy to offer digital gift cards.